Converix AI

One communication layer. Multiple channels.

See how WhatsApp, SMS, RCS, and email fit into a single customer journey.

Platform overview

Interactive channel switcher

Select a channel to see a sample conversation and delivery state.

9:41
S

Store Updates

Business account · Example

Today

Your order #4821 has been confirmed.

2:14 PM✓✓

Expected delivery: Friday

2:14 PM✓✓

Can I change the delivery address?

2:16 PM
Message
➤
  1. Sending
  2. Sent
  3. Delivered
  4. Read
  5. Replied

Rich conversations and customer replies.

Two-way messaging with templates, replies, and conversation context in one inbox.

Delivery state

Customer replied

Next action

Route to support queue · suggest address-change journey

WhatsApp

Rich two-way conversations, templates, and reply handling in a shared inbox.

9:41
S

Store Updates

Business account · Example

Today

Your order #4821 has been confirmed.

2:14 PM✓✓

Expected delivery: Friday

2:14 PM✓✓

Can I change the delivery address?

2:16 PM
Message
➤
  1. Sending
  2. Sent
  3. Delivered
  4. Read
  5. Replied

SMS

Transactional and promotional messages with DLT-ready routes and reply capture.

9:41
Messages
C

CityCare

Appointment reminder

Today 9:00 AM

Your appointment with CityCare is confirmed for tomorrow at 10:30 AM.

Reply 1 to confirm or 2 to reschedule.

2

+
Text Message
  1. Sending
  2. Sent
  3. Delivered
  4. Read
  5. Replied

RCS

Rich cards, buttons, and interactive updates on supported devices.

9:41
R

Retail Delivery

RCS · Rich message

Your order is ready for delivery.

11:20 AM
Order update

Order #4821

2 items · Out for delivery

ETA 45 min · Example address
Track delivery
RCS message
  1. Sending
  2. Sent
  3. Delivered
  4. Read
  5. Replied

Email

Lifecycle and onboarding messages alongside real-time channels.

9:41

Welcome to your new account

ON

onboarding

10:02 AM

to me

Hi — your account is ready. Complete setup in a few minutes and explore your workspace.

Complete setup
  1. Sending
  2. Sent
  3. Delivered
  4. Read
  5. Replied

One customer journey across channels

E-commerce flow: WhatsApp confirmation → SMS shipping update → RCS delivery interaction → email receipt.

  1. 01Order placed
  2. 02WhatsApp confirmation
  3. 03SMS shipping update
  4. 04RCS delivery interaction
  5. 05Email receipt
WhatsAppSMSRCSEmail

Interactive customer journey

Tap a step to see the channel, message, and what Converix orchestrates in an onboarding flow.

Account created

New user · onboarding pending

Event

Account created

Customer state

New user · onboarding pending

Converix orchestrates

Add to audience · start welcome journey

Want to see where Converix could fit your communication workflow?

We're in product development and preparing for early access. Request a spot or explore becoming a design partner.