In development · preparing for early access
One customer experience across every channel
Converix brings WhatsApp, SMS, email, and RCS into one communication layer, connecting audience, context, journeys, and conversations without forcing teams to work across disconnected tools.
- Unified inbox
- Campaigns & journeys
- Multi-channel orchestration
Shared inbox · example
Sophie L.
Can I change the delivery address?
WhatsApp
Daniel R.
Reply: 2 — reschedule
SMS
Order Updates
Receipt sent
Email
Example customer journey
Illustrative preview cycling through WhatsApp, SMS, RCS, and email with a shared inbox and customer journey.
The problem
Customer communication is fragmented
Teams often manage channels in separate tools. Context gets lost, replies are scattered, and customer journeys stop at channel boundaries.
Siloed channels
Different tools make one customer journey hard to see
Disconnected conversations
Replies and context are scattered across systems
Manual handoffs
Teams move information between tools instead of moving the customer forward
See the workflow and the conversation together
Pick a workflow on the left — watch the channel-native preview update on the right.
Workflow
Interactive onboarding flow
Converix orchestrates
Add to audience · start welcome journey
Illustrative conversation
Rich conversations and customer replies.
Two-way messaging with templates, replies, and conversation context in one communication experience.
Delivery state
Example: customer replied
Next action
Example next step · route to support journey
Platform
Platform capabilities
Inbox, campaigns, templates, audiences, journeys, and automation — in development for early access.
What comes next
Communication infrastructure designed for intelligent automation
Converix is being built so customer context, journeys, and conversations can work together as automation becomes more capable. Join the early rollout or help shape the product as a design partner.